Privacy Policy
A legal disclaimer
Equanimity Arts Pty Ltd (EqA) (we, us, our) is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect personal information. It also explains how you can access or correct your personal information and how to make a complaint.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
In this Privacy Policy:
• Site refers to our website
• Services refers to the therapeutic, consulting and artistic services delivered by EqA
• You refers to any person who visits our website, communicates with us or engages with our services.
When this policy applies
This Privacy Policy applies whenever we collect, use or disclose personal information, including when you:
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visit or use our website
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enquire about or engage our services
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participate in workshops, creative therapy sessions, installations or events
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communicate with us by email, phone or online forms
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collaborate with us, contract with us or apply for employment.
Personal information
Personal information is information or an opinion about an identified, or reasonably identifiable, individual. Examples include your name, contact details or other information that can identify you.
In some circumstances, particularly where creative therapy or wellbeing services are provided, we may collect limited information relating to your health or wellbeing where this is necessary to support safe participation in a program. Under Australian privacy law, this is considered sensitive information and is handled with additional care.
how we collect Personal information
We usually collect personal information directly from you when you:
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contact us regarding our services
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register for a workshop, event or program
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participate in creative therapy or experiential programs
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communicate with us via email, phone or online forms
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enter into a service agreement with us
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apply for employment or contract roles.
how we use Personal information
We collect, hold and use personal information to:
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deliver services, programs and creative projects
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communicate with clients, collaborators and participants
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administer bookings, projects and service agreements
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manage employment or contractor relationships
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improve our services and business operations
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respond to enquiries, complaints or incidents
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meet legal and regulatory obligations.
how we disclose Personal information
We generally only disclose personal information where necessary to operate our business or where required by law.
This may include disclosure to:
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service providers such as IT, website hosting or accounting providers
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professional advisers such as legal or financial consultants
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project collaborators or contractors where necessary to deliver services
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government agencies or regulators where required by law.
We do not sell personal information to third parties.
how we protect Personal information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Our website and digital workspace use services such as Wix and Google Workspace. Personal information may be protected using security measures such as encryption, password protection and restricted access.
Some service providers we use may store personal information on servers located outside Australia.
Where personal information is no longer required and we are not legally required to retain it, we will take reasonable steps to destroy or de-identify it.
Marketing communications
From time to time we may use your contact details to send information about services, workshops, events or updates related to Equanimity Arts.
You may opt out of receiving these communications at any time by contacting us at eqa@equanimityarts.com or using the unsubscribe function in communications.
Cookies & website analytics
When you visit our website we may automatically collect certain information about your device and how you interact with the site. This may include your IP address, browser type, pages visited and time spent on the website.
This information helps us understand how our website is used and improve its performance. Cookies may be used to collect this information.
Access & correction
You may request access to personal information we hold about you and request correction if the information is inaccurate or incomplete.
Requests can be made by contacting eqa@equanimityarts.com.
Anonymous Enquiries
Where practical, you may interact with us anonymously or using a pseudonym when making general enquiries.
Questions & Complaints
If you have any questions about this Privacy Policy, or believe we have not handled your personal information in accordance with privacy laws, please contact us at:
We will respond as soon as reasonably possible.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at enquiries@oaic.gov.au or on 1300 363 992.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website.
Current version: 19 June 2026